Actually I had a nice telcon with the author of that article this morning and he did a special updated version of his article, emailed it to me and was pleased we included it in the Aug.99 issue of GS WorldView. See this URL: http://www.grin.net/~cturley/gsezine/GS.WorldView/*******Aug99/Realities.o f.Business It's available in standard text file and HTML format. Cheers, Tom