Re: Faxination is here

[vmbb!pro-newton!pro-dan!danb (Dan Brown)]

In <3hqnuk$2n6a@blue.weeg.uiowa.edu>
snelson@blue.weeg.uiowa.edu (Steven Nelson) writes:

>on my system.  I am going to remove it.  Since I ordered it by phone
>and credit card, I intend to ask to credit card company to remove the
>charge until such time as Vitesse ships a usable product.  At this time
>I'm not planning on asking for a refund.  The product is 'close', but

        Most credit card companies wouldn't honor a request like this.  Your
primary recourse is to the vendor, not the card issuer.  If you have tried,
in good faith, to get a remedy from the vendor, and none is forthcoming, then
your issuer may intervene and issue a chargeback (which will get the vendor's
attention really fast), but if you haven't even asked Vitesse for a refund,
you won't get any assistance from most card issuers.

 --
Dan Brown, KE6MKS
ke6mks@pro-newton.cts.com   <<--- Use this, not the header address
Don't Tread on Me.