Re: SupraFAXModem 14.4 upgrade? (fwd)

[dpfarrer@CAP.GWU.EDU (Daniel Pfarrer)]

Is there anyway that a //GS can handle a 28.8 modem? Even with a
SuperSerial Card?

"Go Class of '97!"        Daniel Pfarrer       Located in Bowie, MD (USA)
CIS: 71324,212  INTERNET: dpfarrer@cap.gwu.edu  39d 00' 24"N 76d 46' 46"W 

---------- Forwarded message ----------
Date: Sun, 08 May 94 23:54:44 PDT
From: Supra Tech Support <supratech@supra.com>
To: Daniel Pfarrer <dpfarrer@cap.gwu.edu>
Subject: Re: SupraFAXModem 14.4 upgrade? 


Your modem cannot be upgraded to support higher speeds.

Supra Offers Low-Cost, High-Speed Options #011#for both Today and Tomorrow

ALBANY, OR, MARCH 1994- Supra makes it easy for you to get 28,800 bps data
speeds today without a worry about tomorrow.  Supra's V.Fast Class modems,
which are shipping now, will be fully upgradable to V.34 for as little as $49.

"We know that many users have a real need for speed now, but they are concerned
about how today's V.Fast Class modems will communicate with the promised V.34
modems due out later this year," said John Wiley, President of Supra.  "Supra's
upgrade policy eliminates those concerns."

Assuming that the ITU-TSS standards committee stays on schedule for a June 1994
release of the V.34 standard, Supra will have V.34 upgrades available by
September.  Because of anticipated short supplies, the initial upgrade price
will be $69 through the end of November.  Starting December 1, 1994 the upgrade
price will drop to $49 where it will stay until the expiration of the upgrade
offer on February 28, 1995.

"Due to patent claims and other issues surrounding the release of V.34, we are
certain that V.34 modems will come in at a price point significantly higher
than our current V.FC modems which sell for as little as $349." Wiley said. 
"Users who buy today are likely to be getting one of the best deals for the
long term as well as getting the opportunity to start experiencing 28,800 bps
data speeds today."

The V.FC upgrade will require a factory replacement of the data pump.  Users
will have two options for updating their modems. For $15 shipping and handling
fee, Supra will update the modem and ship it back to the customer within 10
working days.  Or, customers may select the Express Exchange option for $30. 
With a credit card guarantee, Supra will ship a new modem to the customer via
overnight carrier and customers then return the old modem in the package
provided by Supra.

Supra's V.FC modem line includes the external SupraFAXModem 288(tm) which is
available bundled with software for the Mac and for the PC.  Supra also has two
internal V.FC products, the SupraFAXModem(tm) 288i for the PC and the
SupraFAXModem(tm) 288PB for PowerBooks(tm).  All products have an estimated 
selling price (ESP) of $349.95, except for the SupraFAXModem 288i which has an 
ESP of $269.95.

Supra also offers an opportunity for owners of any Supra fax modem product to
upgrade to V.FC today.  With a serial number or other proof of ownership, Supra
customers can purchase any V.FC modem directly from Supra for a substantial
discount off ESP. The discounted price for internal PC modems is $229.95. The
discounted price for external Mac and PC, and internal PB modems is $299.95.
No trade in required. This offer expires June 30, 1994.

For additional information, please contact Supra Customer Service at
1-800-727-8772 or 503-967-2410.

- # # # -


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Terri                                                   Supra Tech Support
Senior Technician                                      supratech@supra.com