Re: What is Apple's toll free Assistance number?

[jmk3@crux3.cit.cornell.edu (Jay Krell)]

Here is the whole Apple entry from my address/product list.
There is also a number, I think, 800-SOS-APPL not listed here yet.
The product list is a bit out of date:
 
last update 04/26/93
 
Apple part numbers:
System 6.0:         A0077LL/A $39
HyperCard IIGS 1.1: A0027LL/A $69
Apple II 3.5 Disk Controller Card ("SWIM card")
controls UniDisk 3.5, Apple 3.5, and SuperDrive on IIe and IIGS
the SuperDrive is the high-density floppy disk (FDHD) drive with a capacity of
1.4 (or 1.44?) MB: $149
Standard Keyboard II:           M0487ll/A
Extended Keyboard II:           M0312
Adjustable (ergonomic) Keyboard:M1242LL/A $219
AppleCD 150 Plus:               MM2700LL/D
with system cable and term:     MB0817LL/A
with peripheral cable and term: MB01818LL/A
Apple Desktop Bus Mouse:        MM0142
AppleCD 300:                    MM2710LL/A
with system cable and term:     MB0997LL/A
with peripheral cable and term: MB0998LL/A
AppleCD Caddy (5):              MM2705
 
Apple Computer, Inc.
IIGS System Software 6.0 (GS/OS 4.01), soon 6.0.1
8-bit System Software 4.0.1 (ProDOS 2.0.2)
Macintosh System Software 7.1
HyperCard IIGS 1.1 (hypermedia authoring environment)
High-Speed SCSI card (SCSI controller, standard but much slower than RamFast)
Video Overlay Card (combine video and computer graphics on //e, IIGS)
Apple IIGS (an amazingly versatile 16-bit computer named for its graphics and
sound capabilities, also excellent for low-cost hypermedia, not to be confused
for an accelerated Apple //e)
 
The IIGS was dropped from the price list December 14, 1992.
 
Apple //e (an excellent 8-bit computer, but a bit dated; its system software,
graphics, and sound capabilies are dwarfed by the IIGS)
Apple 3.5 Disk Controller (controls _any_ Apple 3.5" disk drive on a //e or
IIGS, including the 1.4 MB SuperDrive aka FDHD; aka SWIM card, for the Apple
SWIM chip)
Apple CD 150 (CD-ROM drive, I think that's the name)
Apple CD 300
various Macintoshes (easy to use, and newly not too hard to pay for)
PowerPC (RISC based, being jointly developed by Apple and IBM to run Pink and
PowerOpen object oriented operating systems)
ImageWriter II (a color, 9-pin impact printer; old, but very widespread)
discontinued ImageWriter LQ (a color, 27-pin impact printer; high quality,
expensive)
StyleWriter II (slow, 360 dpi, bubblejet printer, impossible to use from
AppleWorks 3.0, System 6.0 has a driver for StyleWriter I. I don't know if it
works with the newer model)
various LaserWriters (slightly expensive, high quality, PostScript)
LaserWriters include IIg, IIg, Personal NTR and some new 600 dpi models
Macs currently for sale (subject to rapid change): Classic II, LC III, Quadras
800 & 950, PowerBooks 145, 160, 165c, 180, PowerBook Duos 210, 230, Performa
200 (Classic II), 400 (LC II), 600 (IIvx sans cache and FPU), 600 CD, IIvx,
IIvx CD, Colo(u)r Classic, Centris 610 & 650, some new Performas
available in some channels: IIvi, LC II
discontinued Macs: original (128K), 512K "Fat Mac", XL (Lisa), 512KE, Plus, SE,
SE/30, II, IIx, IIcx, Portable, backlit Portable, LC, Classic, IIfx, Quadra
900, PowerBooks 100, 140, 170, IIci, IIsi, Quadra 700
rumored: Powerbook 185c, Tempest, Cyclone
OneScanner (includes Ofoto software)
Color OneScanner
other over-priced peripherals
LaserWriters (600 cpi)
20525 Mariani Avenue
Cupertino, CA  95014
(800)538-9696
(800)776-2333 ("Customer Assistance Center") (OK, better than dealers)
(408)996-1010
(408)974-1010
 
also:
20400 Stevens Creek Blvd.
Cupertino, CA  95014
 
also:
Apple Librarians User Group
10381 Bandley Drive
Cupertino, CA  95014
(408)974-2552
 
also:
Apple Computer, Inc.
Attn: Apple IIGS Power Supply Repair Extension Program
P.O. Box 16562
Denver, CO  80216
questions about IIGS Power Supply Repair Program: (303)297-2321 or
the Apple Customer Assistance Center listed above.
 
John Sculley: M/S 38-A at Apple
 
wholly owned: Claris
partly/wholly? owned: General Magic
shared with IBM: Kaleida (multimedia), Taligent (PowerOpen/Pink/OOP OS)
 
The Apple Catalog (part of Apple Computer)
One Apple Plaza
P. O. Box 9001
Clearwater FL  34618-9001
(800)795-1000
(302)678-9200 (fax)
 

--
  --Jay, krell@cornell.edu