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Re: Waiting for Orca/C



In article <C4nwKp.C3L@cup.hp.com> tribby@cup.hp.com (Dave Tribby) writes:
>> astein@nysernet.org (Alan Stein) writes:
>> > I ordered Orca/C upgrade over two months ago, it was immediately
>> > charged to my credit card, I still haven't received it, and my email
>> > to Mike Westerfield on GEnie (id BYTEWORKS) hasn't been answered.
>
>I ordered Orca/C via telephone in December. In February, I wrote Mike
>Westerfield an e-mail on GEnie asking when I might get mine. It took
>him about a week to respond (I don't think he logs on every day), but
>a week or so later I had the new compiler. The Visa charge did not
>show up until the next bill.
 
 
    ]['d like to clear up a couple things, here.  First, Mike logs on
 to GEnie practically every day.  At worst, every other day.  Second,
 since he is always swamped with e-mail, his standard procedure is to
 direct people to the A2Pro bulletin board, where he can answer maybe
 a dozen similar questions with one post.  He intentionally waits a
 few days before answering e-mail because 1) it's so backed up it
 usually takes him that long to get to all of it, anyway, 2) by the
 time he gets to it he's usually answered the question in the bulletin
 board already, and 3) with such a high volume of e-mail waiting a
 little while to answer e-mail vs. giving instant replies in the
 bulletin board gives people incentive to actually POST their question,
 where his reply can help out a whole bunch of people all at the same
 time.  Besides, if he answered everything in e-mail then Matt Deatherage
 would yell at him, because Matt runs A2Pro and wants people to post
 their questions in public, not send them privately (read Matt's
 .signature, lately? :).

    ][ would expect that Mike follows similar practices on AOL and
 CI$ (if he's online there...).  If I were in his shoes I'd probably
 do the same thing.

-- 
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  /         -= Lunatic Johnathan Bruce E'Sex     (:      /
 /  lunatic@netcom.com  GEnie: LUNATIC  CI$: 76170,672  /
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