Re: Quality Computers and overseas customers

[gwlester@cpu.com (Gerald W. Lester)]

In article <1993Feb3.031251.13811@trl.oz.au>, guillaum@pogo.trl.OZ.AU (Andrew Guillaume) writes:

Andrew,

	I called Quality and talked to one of their service people about this
for you about this (it is a free call for me) and here is what they said:

>... I ordered software from them,
>got it ok, and with it came a little slip of pink paper stating:
>
>"We're Sorry
>Normally you would have received an issue of Enhance and our catalog with
>your order. Unfortunately, though, we've run out.
>The good news is ...
>the Fall issue of Enhance, and our catalog are being printed now! It's
>bigger and better than ever, and we will mail it to you soon!"

	This was automatically included in everyones order.  It probably should
not have been include in yours (see below).

>
>Well Fall has come and gone (actually for me here Down Under, Spring has
>come and gone), and since August I haven't seen a thing from Quality
>Computers. Do I really have to ring them up to have a catalog sent to me?
>How am I expected to know info about products and prices if they don't
>send me one ? Or is it that it's too expensive to send a catalog overseas
>and overseas customers are not worth their while ?
>

	Basically yes, you (being overseas) have to subscribe to Enhance.  The
person I talked to said that it cost too much (about $20/year) to send it
overseas.  He said that this is clearly printed inside of each Enhance issue
(I could not check since I don't have any issues at work).

	Hope that this clears this up.

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P.S. - I have *NO* connection with Quality Computers.  Just tring to help.