Re: Unhappy with Syndicomm and Tony Diaz

[I.G. Dev. <ig@hotmail.com>]

I suppose that means I should not order software development books
from there (Toolbox refs, etc)? Where else to go?





On Mon, 14 Jan 2013 06:50:49 -0800 (PST), leandro.polimeno@gmail.com
wrote:

>Folks,
>
>I�m waiting my Focus card, let me think, two years now ?!? Yeap TWO !!
>
>Regards,
>
>Leandro Polimeno
>
>
>Em sexta-feira, 11 de janeiro de 2013 17h09min59s UTC-2, D Finnigan  escreveu:
>> Everyone in the Apple II community ought to be treated fairly no matter his
>> 
>> or her social ranking in the hierarchy, especially when it comes to spending
>> 
>> money on Apple hardware and software.
>> 
>> 
>> 
>> Within the past year and a half, Syndicomm operated by Tony Diaz has been
>> 
>> taking orders from a handful of people, then failing to deliver the product
>> 
>> after months or even a year. Emails go without answer. There is little or no
>> 
>> communication. Some of these orders have been in the hundreds of dollars.
>> 
>> 
>> 
>> I myself spent $50 last spring for ORCA/C on disks with manual, and waited
>> 
>> over four months to receive all of what I ordered. Others have been waiting
>> 
>> more than a year, and have paid two or three times as much.
>> 
>> 
>> 
>> These are not exceptional or isolated incidents. It's not happening to just
>> 
>> one or two people. This is happening to several people. I know this because
>> 
>> they have contacted me, explaining their situation.
>> 
>> 
>> 
>> We understand that Syndicomm run by Tony Diaz is not a professional,
>> 
>> full-time business, thus shipping times of a few weeks or 1-2 months are
>> 
>> acceptable. What is unacceptable are delays stretching many months or even a
>> 
>> year, with little or no communication, and still nothing to show for the
>> 
>> money spent.
>> 
>> 
>> 
>> While Tony Diaz remains silent, we will not.
>> 
>> 
>> 
>> Remember that this is the same Tony Diaz who had enough time to copy Jordan
>> 
>> Mechner's Prince of Persia source code and take part in the renown that went
>> 
>> along with it. If Tony Diaz can take time off from his busy schedule to work
>> 
>> with Mechner, then he ought to be able to spend an hour or two each week to
>> 
>> process at least one order.
>> 
>> 
>> 
>> For some software and hardware, Tony Diaz is the only supplier. Thus the
>> 
>> product is unobtainable, even though it is offered for sale. We understand
>> 
>> that we are not intrinsically entitled to these Apple products, but if we
>> 
>> spend the money, we expect to receive what we ordered in a reasonable amount
>> 
>> of time.
>> 
>> 
>> 
>> We have faith in Tony Diaz that he is not deliberately defrauding the Apple
>> 
>> II community: his customers and his software licensors; he is merely having
>> 
>> problems fulfilling orders. Therefore this message is intended as stimulus
>> 
>> for him to take action.
>> 
>> 
>> 
>> The customers of Syndicomm are disappointed with its performance and hope
>> 
>> that it will improve in this new year of 2013.
>> 
>> 
>> 
>> -- 
>> 
>> ]DF$
>> 
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>> 
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>> 
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