Re: Apple Customer Service

[byron@telusplanet.net (Byron Q. Desnoyers Winmill)]

Mike Pfaiffer <pfaiffer@mbnet.mb.ca> writes:
> Tim wrote: <Mac problems removed> 
 
> Apple seems to be competing with Microsoft by acting like Microsoft. At
> least they'll talk with you. If you tell them you have an Apple// (the
> topic of this newsgroup) they will say there is no such computer and
> never has been. This is in spite of the hardware sitting in front of
> you.

Then there is at least one guy in technical support at Apple who deserves to
get fired.  Not only did he express interest in Bernie, but he could name an
Apple II model (the IIe) without any prompting.  (He actually said that they
had one on display.)  So you see, all you have to do to squeeze the truth out
of Apple is to sneak up from behind.  ;-)

Byron.