Re: My Apple a Lemon!

[mlafranc@home.com (Michael Richard LaFrance)]

Ahem, the Apple IIs with which this group is concerned are rock sold
pieces of beauty and have nothing to do with the Macintosh psudo PC
quality garbage you, I and tonnes of other people bought.  If you are
looking for Performance, by a Powermac and throw Linux on it; if it
goes nuts, like most Mac people you'll probably buy a new one.  If you
are looking for mass availability of parts, buy a PC; there's plenty
of hardware waiting to go bust and quickly be replaced.  If you're
looking for a genuine rock solid Apple, become a II lover. 

On Mon, 06 Mar 2000 16:46:56 GMT, Boob <goaway@please.com> wrote:

>To Whom it may concern,
>
>I am a designer by trade in the pre-press industry, I live in Edmonton,
>Alberta, Canada.
>
>I have been an Apple owner for the last Ten years, and have been using
>Apple computers in the work place for Nine years. In this time I have
>owned two different Macintosh computers, my first being the original LC
>with a 13" hi-res color monitor, and the B+W Stylewriter. All of the
>forementioned equipment by the way still runs fine, but I have a newer
>system... it is a PowerPC 8600/300 with a 17" Color Display.
>
>Why am I writing? I am expressing my new found displeasure with the
>Apple corporation and its quality control. In the time that I have had
>the PPC 8600, the logic board has been replaced, the monitor literally
>started to smoke and had to be repaired, and just today, my cd rom no
>longer functions. I bought this computer brand new in March of 1998,
>with a full warranty of course. 6 months later I had the service people
>at Westworld Computers (place of purchase) check into my continual
>system degradation problems and inabitilities to drive any modem or
>printer. Westworld discovered that the logic board was defective and
>had it replaced under warranty. I thought that since I had continual
>problems with the machine, that I would extend the warranty just in
>case... so I did extend the warranty for another year. Three months
>ago, while working on my machine... the monitor suddenly started to
>make rather violent sounding sparking noises then proceeded to billow
>smoke and the screen went black. So, once again, I had to have another
>component in for service, which again was covered under the now
>extended warranty. As you can probably imagine, I am now becoming
>rather frustrated and quite gun shy, so I attempted to have the
>warranty extended yet again since it was coming due for renewal. When I
>went to Westworld to obtain a new extended warranty, where I was
>informed that Apple had restructured the manner in how warranties were
>now issued and that I was no longer able to extend my warranty on these
>particular units. I figured, Oh well, I guess I am just going to have
>faith that my machine has been tuned up properly and that there will be
>no more problems, and excepted the fact that I was on my own. And now
>today, my cd rom drive no longer functions, just three days after the
>expiry of my warranty. I am not a happy consumer and feel VERY
>reluctant to EVER buy another Apple computer. Not only do I have these
>experiences with my machine at home where I freelance as a web
>designer, but I have first hand experience with NUMEROUS problems with
>the newer Apple computers that my boss owns and I use on a daily basis.
>In the Seven years that I have worked for him, I have seen three Apple
>multiscan monitors go on the fritz after just 6 months of use,
>Witnessed the complete dimise of no less then 2 hardrives and all their
>data, have seen three seperate re-installs of built Iomega Zip Drives
>that refused to work consistantly on the same machine, watched the
>re-installs of 2 seperate hardrives on that same machine, as they
>refused to auto-mount and continually lost data. The machine hosting
>the Iomega Zip and the finicky hardrives is a beige G3. We now have two
>new computers to add to our collection, a new blue G3 and a G4/450
>(which was supposed to be a 500). The blue G3 has continual crashes and
>the G4 has already lost one of its partitions and about 4.5 gigs of
>data.
>
>So, you are probably still wondering, why tell us? I feel it is my duty
>to express my dis-pleasure. I just made arrangements about a week agao
>to obtain a new computer to act as a web-server. I ordered a G4/500
>with the ram maxed out, an 18 gig ultra fast lvd hardrive with card to
>drive it, built in zip drive, built in dvd rom, 15" monitor. I will be
>cancelling the order and not following through. I am extremely upset
>and discouraged with Apple Computers. I have been a dedicated user and
>AVID supporter of your products but feel it will be very difficult to
>do so in the future. Why should I pay the PREMIUM for the Apple and its
>name if I am no longer receiving the PREMIUM product, it once was
>premium, but NO LONGER is! I would just as soon get an NT or WIN box at
>half the price and spend the savings on the same software I use each
>and every day, then have to spend more money repairing my LEMON (not
>Apple).
>
>I WANT RESULTS APPLE! IF I WANT TO SPEND MORE MONEY PROTECTING THE
>MACHINE THAT I SPENT 4 THOUSAND DOLLARS ON, I SHOULD HAVE THAT
>OPTION...A COMPUTER AND ALL ITS COMPONENTS SHOULD LAST ALOT LONGER THEN
>TWO YEARS, ESPECIALLY WHEN YOU CONSIDER HOW MUCH IT COSTS TO PURCHSE!!!
>
>Please note: I an copying this message and will be attempting to locate
>any other mailings lists and or email addresses of any Apple support
>etc as well as your competitors for submission of this message And I am
>also printing it out in order to have it printed in the weekly computer
>section in our local newspapers.
>
>I do not expect a response from Apple, you are just another mega
>corporation that is worried ONLY about bottom line and not its
>customers and loyal fans. I personally know three individuals who were
>Apple users/supporters, but no loNger are, you seem to have lost yet
>ANOTHER.
>
>regretfully,
>
>Robert Scott.