Problems with Sequential Systems

["Charles A. Plater" <ab3189@wayne.edu>]

About three months ago, I ordered a RamFAST SCSI card from Sequential 
systems.  I ordered the 1MB version of the card, and was told that because
of RAM prices, the card would cost a few dollars more than what was quoted
on their web site.  I OK'd the price difference, and waited for my card.  It
arrived DOA, so I called Sequential, and asked for an RMA number.  I
packaged up the RamFAST, put the RMA number on the box, and sent it out the
next day.  I waited.  After 3 weeks, I called, and was told that they'd get
right on it, and send out my card.  Now a month and a half later I have
still not received my RamFAST.  I have called numerous times asking for a
status report, or to just have my money refunded.  I usually get around to
calling when they aren't in, so I leave a message.  I just want to let
people know that if you need a SCSI card, or anything else that Sequential
sells, you're probably better off looking for it used in
comp.sys.apple2.marketplace than trying to get it from them!
--
Charles A. Plater      | ab3189  | "If the doors of perception were
Systems Analyst I      | @wayne. |  cleansed every thing would appear to
Wayne State University | edu     |  man as it is, infinite."
Detroit, MI            |         |                      -William Blake