re You'll be able to use your 14.4k modem, but it'll have to be set at 9600, or it'll drop letters. For software, Proterm is your best bet. You can get it >> Adalbert Goertz responds >>>>>>>>>>>> >> What is the reason for this? I noticed that,too. Will a higher speed modem prevent dropping letters? I first thought that the local phone line is the culprit.