Re: Debugging IIe Modem Setup

[apache@iemend.ih.att.com (55665-Phelps)]

>
>Ron Phelps queried:
> 
> rp>Need help with debugging my Dad's first attempt at getting a modem
> rp>working on his IIe. He's in Phoenix and I'm in Chicago and I entered
> rp>the Mac market in 1995 so I'm not much help for him other than
> rp>collecting the specs on his system. This is what his has:

<snip>

>> <barry.schwarz@techall.wa.com> wrote:
>> 
>>When he attempts to dial, can he hear the dial tone before the dialing
>>starts?  Can he hear the dialing himself?  Can he hear the ring?  Does the
>>other system answer?  Can he hear the high pitched and rhythmic
>>"attempting to connect" signals between the two modems?  If he calls the
>>number from a regular phone, does he get modem, fax, or voice connect?
>>Has he tried the standard self test of dialing his own number from BASIC
>>and getting a busy signal?  Is the baud rate select in PT3.1 compatible
>>with his modem and the target system?  Can he plug a phone into the modem
>>and use it?  Did he cancel call waiting as part of his dial-up?  Is PT3.1
>>set for pulse/tone properly.
> 

<snip>

When I questioned him further, it turned out that he could not hear any
sounds from the modem and he had no modem documentation. Since my wife was 
visiting and we had not received your helpful hints yet, I had my wife 
buy a new modem over the weekend, they installed it and now he is up 
on-line. 

Thanks to all who offered help. I'm forwarding your suggestions
which should help him if he has problems in the future.

Ron Phelps
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