Re: AE Floptical Drives?

[user0213@student.anu.edu.au (Ian Brumby)]

In article <CAAME8.Mww@utstat.toronto.edu>, philip@utstat.toronto.edu
(Augustine Wong) wrote:
> >I don't want to buy anything from AE (traitors!)...but what other
> >floptical drives are people using? 
> I don't agree with you re AE. I've pretty well stopped using most of their
> products, but it wasn't because of AE branching off into the Mac market. I
> think they will have a tough time of it there, but companies do have to
> supplement the A2 income with money from other product lines. The 900
> support number is now quite common with many companies.

But then what about their after sales service?  After 8 months waiting for
them to repair my hard drive, and countless faxes (I'm not phoning them at
overseas rates!), you begin to wonder whether they treat Mac users as badly
as they treat GS users?

Regards,
Ian.