Re: Syndicomm order processing update

[Sheppy <the.sheppy@gmail.com>]

On Mar 9, 3:06 am, "Michael J. Mahon" <mjma...@aol.com> wrote:
> Sheppy wrote:
> > Well, frustratingly, I opened a letter I got from Intuit today and
> > discovered that they're shutting off my merchant account service (for
> > credit card processing) unless I upgrade to QuickBooks 2008.  I tried
> > to do that and it completely hosed QB on my system, and nothing I do
> > seems to help.  In addition to that, Windows appears to have become
> > corrupted as well in the process.
>
> Have you tried system restore--it should put things back the way
> they were before your install.

Don't know what that is.  I'm not really a Windows user; I have it on
my Mac for the one and only purpose of running QuickBooks. :)

Here's an update on my situation:

I happened to have a second Windows VM that I installed when trying
out VMWare Fusion (I own both that and Parallels), so I've installed
QuickBooks 2005 on that so I can recover data (I was unable to get
QuickBooks 2005 running again on Parallels, even after repeated
attempts to reinstall it).  However, the updater utility to make it
actually work with my current data file is failing to work.
Frustrating.  This is a problem I've had before, so hopefully I'll
overcome it again.

In the meantime, I'm making plans to switch to using MYOB FirstEdge
for the Mac, a change I'd been resisting because I was hoping Intuit
would release a usable version of QuickBooks for Mac.  This whole mess
is taking a lot more work than I'd expected to get through.

On Monday I'll be calling Intuit to request a refund for QuickBooks
2008 and will be starting the paperwork to get a merchant account
through MYOB.  That will take a few days.  I also need to enter
certain data into FirstEdge before I can start processing orders
there.  But I should (emphasis on "should") be able to start
processing at least PayPal orders by the middle of this week or so.

I'm so sorry about this mess, folks.  If it had occurred to me that
this upgrade would be anything but smooth, I certainly would have done
things a little differently!

Sheppy