Re: Unhappy with Syndicomm and Tony Diaz

[leandro.polimeno@gmail.com]

Folks,

I´m waiting my Focus card, let me think, two years now ?!? Yeap TWO !!

Regards,

Leandro Polimeno


Em sexta-feira, 11 de janeiro de 2013 17h09min59s UTC-2, D Finnigan  escreveu:
> Everyone in the Apple II community ought to be treated fairly no matter his
> 
> or her social ranking in the hierarchy, especially when it comes to spending
> 
> money on Apple hardware and software.
> 
> 
> 
> Within the past year and a half, Syndicomm operated by Tony Diaz has been
> 
> taking orders from a handful of people, then failing to deliver the product
> 
> after months or even a year. Emails go without answer. There is little or no
> 
> communication. Some of these orders have been in the hundreds of dollars.
> 
> 
> 
> I myself spent $50 last spring for ORCA/C on disks with manual, and waited
> 
> over four months to receive all of what I ordered. Others have been waiting
> 
> more than a year, and have paid two or three times as much.
> 
> 
> 
> These are not exceptional or isolated incidents. It's not happening to just
> 
> one or two people. This is happening to several people. I know this because
> 
> they have contacted me, explaining their situation.
> 
> 
> 
> We understand that Syndicomm run by Tony Diaz is not a professional,
> 
> full-time business, thus shipping times of a few weeks or 1-2 months are
> 
> acceptable. What is unacceptable are delays stretching many months or even a
> 
> year, with little or no communication, and still nothing to show for the
> 
> money spent.
> 
> 
> 
> While Tony Diaz remains silent, we will not.
> 
> 
> 
> Remember that this is the same Tony Diaz who had enough time to copy Jordan
> 
> Mechner's Prince of Persia source code and take part in the renown that went
> 
> along with it. If Tony Diaz can take time off from his busy schedule to work
> 
> with Mechner, then he ought to be able to spend an hour or two each week to
> 
> process at least one order.
> 
> 
> 
> For some software and hardware, Tony Diaz is the only supplier. Thus the
> 
> product is unobtainable, even though it is offered for sale. We understand
> 
> that we are not intrinsically entitled to these Apple products, but if we
> 
> spend the money, we expect to receive what we ordered in a reasonable amount
> 
> of time.
> 
> 
> 
> We have faith in Tony Diaz that he is not deliberately defrauding the Apple
> 
> II community: his customers and his software licensors; he is merely having
> 
> problems fulfilling orders. Therefore this message is intended as stimulus
> 
> for him to take action.
> 
> 
> 
> The customers of Syndicomm are disappointed with its performance and hope
> 
> that it will improve in this new year of 2013.
> 
> 
> 
> -- 
> 
> ]DF$
> 
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