Re: Apple website downloading problems

[Rubywand <rubywand@swbell.net>]

David Southwell writes ...
> 
> I wanted the latest version of quicktime - so I go to www.apple.com
> 
> OK Here are the problems (as described in an email today to
> sales@apple.com):
> 
> 1. I have quicktime 3 installed on my laptop.
> 
> 2. I decided I wanted to get the latest version (last Tuesday).
>

     Bad move! Quicktime 3 works, sometimes.


 ....
 
> 6. Help-- you have got my money but I do not have the software and
> cannot seem to find any logical way to get it..
> 
> 7. BTW I tried to email your webmaster (wednesday) to let him/her know
> that there is a problem with downloading quicktime but emails addressed
> to webmaster@www.apple.com do not seem to get through..
> 
> 8. Another BTW I have also (Thursday) emailed support@apple.com but do
> not (as yet) have a reply.
> 
> 9. Could you please put an email contact address (for either support or
> order queries) on your emailed sales acknowledgement..
> 
 ....

     Getting and installing and using Quicktime has been a hassle for some
time now. My solution was to delete the whole thing and avoid any site which
requires it.




Rubywand