Re: Shreve Systems - Beware!

[mikeford@netwiz.net (Mike Ford)]

In article <6qg8oo$8if$1@nnrp1.dejanews.com>, gmm@my-dejanews.com wrote:

> A word of warning about Shreve Systems:
> 
> Okay, I called them.  The *lovely* customer service rep said, "Okay, no
> problem, just ship the case back to us at your expense and we'll refund your
> money...less the 15% restocking fee (!!?!)  Okay, guys, I called ahead to
> make sure it fit, I wrote on my note to you I wanted a case for an MP2x00
> series when I sent the payment (including the shipping fees to me), and NOW
> you want ME to pay to ship it back to YOU at MY expense, AND you're going to
> charge me a RESTOCKING FEE for YOUR mistake.  I don't think so...I want all
> my money back.  You didn't ship what I explicitly ordered, and the shipping

So much easier with a credit card, Hello nice VISA person, this nasty
vendor sent me goods I did not order and cannot use...