Re: Briel Computing

["Bill Garber" <willy46pa@garberstreet.com>]

"mojoehand" <mojoehand@gmail.com> wrote in message news:3aeeca2a-
d06a-43d8-8474-a3af12d6567e@v29g2000prb.googlegroups.com... 
> I want to relate a recent experience with Briel and see if this is 
> typical. An order was placed online with Briel on 29 May. Of course, 
> the 31st was a holiday. I was notified that the order finally shipped 
> yesterday. Not counting the holiday, this makes 12 days before the 
> order was shipped. 
>
> I don't know about the rest of you, but this seems like much too long 
> to take to ship an order. What makes this even more irksome is the 
> fact that Briel charges almost $9 for shipping. This is almost twice 
> what it costs to ship a small package via Priority Mail. BTW, it was 
> a RAM card w/o the RAM, so it could easily go Priority Mail for $4.95, 
> or even less First Class. 
>
> I received no emails stating that the shippment would be delayed. Is 
> this type of lax customer service typical of Briel, or did I just get 
> unlucky? 

It's actually typical of hobby based online sales. I've heard of it being 
faster, and slower, so, uh, I'd chalk it up to, "Hey!, I'm getting it." 8^) 

Bill