INWORDS v.1.1: SLOOOOW Service by Westcode Software

[buggie@musca.unm.edu (stephen e buggie)]

In November 1995, I mailed to Westcode Software (Publisher of INWORDS 
scanner software) the upgrade fee to upgrade v.1.0 (with its many bugs) 
to the current version v.1.1.

With no response, other than a cashed check, I phoned them a month 
ago.  They admitted that the order is laying around.   Ten days ago, I 
mailed a strongly worded reminder that I am still waiting......   I wait 
.... and wait .... and  wait ....  wondering how much my Quickie scanner 
has depreciated since last November.....


QUESTION:  At what stage am I justified in asking for a bootleg of 
Version 1.1?   I own the original of v.1.0, I sent to the publisher to 
get v.1.1, and nothing happens???

Software publishers ought to process the legitimate requests for upgrade 
versions at least as efficiently as they deposit the fee payments.

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Anybody out there have Inwords v.1.1?  Anyone who sends it to me will 
receive, in return, a souvenir photocopy of my November cover letter 
requesting/paying for the upgrade disk, signed by the author, suitable 
for framing.....      ;-)


buggie@unm.edu