Re: INWORDS v.1.1: SLOOOOW Service by Westcode Software

[johnlb@primenet.com (John Bowling)]

In article <4fe1s9$2or@lynx.unm.edu>,
stephen e buggie <buggie@musca.unm.edu> wrote:
>
>In November 1995, I mailed to Westcode Software (Publisher of INWORDS 
>scanner software) the upgrade fee to upgrade v.1.0 (with its many bugs) 
>to the current version v.1.1.
>
>With no response, other than a cashed check, I phoned them a month 
>ago.  They admitted that the order is laying around.   Ten days ago, I 
>mailed a strongly worded reminder that I am still waiting......   I wait 
>.... and wait .... and  wait ....  wondering how much my Quickie scanner 
>has depreciated since last November.....
>
>
>QUESTION:  At what stage am I justified in asking for a bootleg of 
>Version 1.1?   I own the original of v.1.0, I sent to the publisher to 
>get v.1.1, and nothing happens???
>
>Software publishers ought to process the legitimate requests for upgrade 
>versions at least as efficiently as they deposit the fee payments.
>
>HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
>
>Anybody out there have Inwords v.1.1?  Anyone who sends it to me will 
>receive, in return, a souvenir photocopy of my November cover letter 
>requesting/paying for the upgrade disk, signed by the author, suitable 
>for framing.....      ;-)
>
I recieved it about two years ago, give or take several months.
I bought the origional at a Pheonix Apple Users Group meeting, when it 
was demoed.  And at they sent info on the update, which I ordered and 
recieved within a couple of weeks.

I have yet to use the upgrade.  When I bought the initial version, I 
didn't have a scanner.  I bought one used about 6 months later, and used
InWords 1.0 with it.  Since I recieved the update, there hasn't been anything
I've needed to scan.  I don't even have the scanner installed, and haven't
for about two years.

There should be NO reason why they haven't shipped a copy to you.  Even if
they have to take the time to duplicate a disk to send to you.  'Course,
they might have run out of professionally printed documentation, and are 
waiting for enough update requests to make it worth printing another set.

John


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John Bowling             |Apple II GS can whip the pants off its little
johnlb@primenet.com      |brother (Mac) any time!
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