Re: Problems with Applied Engineering....

[cschroed@hercii.lasc.lockheed.com (Curt Schroeder)]

In article <1994Jan31.205557.26887@seas.smu.edu>, volk@seas.smu.edu (Andrew Volk) writes:
|> [problem description deleted] AE says they don't have the parts to fix it,
|> and so are in direct violation of their own warranty. I'm mad as hell about
|> this, since I've spent $ on the RK, and AE has a specific legal responsibility
|> to fix it. I'm at a loss for what to do, AE is being really frustrating about
|> this. Can anyone help?????

Send a Certified letter with the return receipt option so you know when they
received the letter.  In your letter, nicely explain your problem again, and then
kindly suggest that if you do not receive a satisfactory solution to your
problem, you will report them the the Better Business Bureau.  Businesses tend to
like to avoid that.  >:->

Curt
-- 

Curt Schroeder                        | cschroed@hercii.lasc.lockheed.com
Lockheed Aeronautical Systems Company | marylynn@netcom.com
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These opinions are mine, mine, mine!  |    --- Apple II Forever! ---