upgrades for //c

[Hamersley@DOCKMASTER.NCSC.MIL (Paul Hamersley)]

I have read about the FREE upgrade for early apple //c's in a number
of postings.  My //c had problems working with a modem at more than
1200 baud.  When I called several apple dealers about fixing the
problem I was firmly told "Sorry, We no longer do service any apple
//'s."  I was told by the fellow on the Washington Apple PI hotline
that no area dealer works on the //'c.  Are apple dealers required 
to fix my old //c?  Is there a dealer that will still do the 
free upgrade?  Is there a phone number/e-mail/snail-mail address
at apple that I could contact to get this fixed?  Thanks for any
help.

i remain,
your most obdnt servant,
paul hamersley
Hamersley@DOCKMASTER.NCSC.MIL