Re: Zip Chapter 11 ... Not anymore

[philip@utstat.toronto.edu (Philip McDunnough)]

In article <C0q8sv.Hzt@eis.calstate.edu> lcornel@eis.calstate.edu (Louis Cornelio) writes:
>While we may hope they stay in business, I for one hope they improve their
>business practices. If you EVER mail them anything, send it registered &
>keep the receipt. I have it from experience & word of the post office that
>even that doesn't stop them from frequently claiming they never received
>the registered item, as happened to me (although they had) so beware... 

I've received nothing but good service from them. The only difficulty I ever
had returning a product to them was caused by the US border random checking.
It turns out that they randomly check items heading into the country. Even
if it is a returned defective item, as was the case recently (not with Zip),
and the product was made and bought in the US, they will charge you a $10
handling fee (even though no customs, duties, etc...are due). I thought our
border police were bad. The land of the free?
 
Philip McDunnough
University of Toronto
philip@utstat.toronto.edu