Re: Alltech has let me down...

[Vince Guytan II <VGUYTAN_at_DSC-OS8@ccmail.dsccc.com>]

Juho Antonio Wahlroos wrote:
> 
> Tony Wray (twray@wwdc.com) wrote:
> :
> : Antonio:
> :
> : Alltech was very slow at sending me my SoundMeister card in Canada.
> : Then when it didn't work, I sent it back for repair (six months
> : later). It took them 3 months to send it back. By then I had ditched
> : my IIGS so they refunded my money (including shipping) for the card.
> : Now   I did lose about $30.00 (import duties each time). But they are
> : a slow company but seem to be quite reputable and honourable.

I also experienced a problem with Alltech.  I purchased a hard drive and 
enchancement kit for my //e a couple weeks ago.  I asked for 2 day 
shipment but instead was given one week shipment which turned into almost 
two weeks because of the Thanksgiving holiday.  But, I was told that UPS 
was working on Friday so that I would receive it on that Friday.  NOPE! 
Then Alltech said they would call me back with a UPS shipping number to 
see where my package was Friday but they never called (why couldn't they 
just check for me then call me back?).  

In the end:

- didn't get shipped in two days as promised by the rep (she even said 
for sure it would be there by friday after thanksgiving)
- didn't get a call back about the ups tracking number as promised
- didn't even get it shipped two day delivery...just regular!
- ups said they didn't even receive it until the next monday (6 days 
after I called Alltech!).

you're not alone,
--vince