Re: my Apple is a lemon

[shack@deimos.frii.com (Randy Shackelford)]

In article <3230D6B3.620A@prism.gatech.edu>,
Jennie Rivlin  <psg92jr@prism.gatech.edu> wrote:

>I have owned a PowerBook 5300cs for less than a year.  It has been sent
>to Apple twice for MAJOR repairs... the first time the display broke and

Ah, quit yer bellyachin', my IIgs was on its sixth logic board in its first
six months, My Apple Modem 1200 has had its guts swapped so many times I
lost count, and I had a unidisk 3.5 croak after a week. That was the worst 
since I got it from an (unauthorized) mail order place, hence it was grey
market. It took forever to come and the local dealer wouldn't honor the
warranty. The place said I had to send it back. I sprung for a dealer repair
and real warranty instead. Mind you, this was in the days of the 90 day 
warranty, not the one year they give now.

Happily Apple pulled its head out and sells their stuff mail order so this 
BS doesn't happen now.

>How can I continue to have "faith" in Apple and their products after the
>way they have (mis)handled this situation?

I still like Apple though

>I have been a Mac Addict for so long!... I feel like my team has
>abondoned me.

The sad fact is the 5300s are pieces of crap. Sometimes known as the
Hindenbook after early ones caught fire, they are chock full of problems.
They are one of the causes of Apple's woes now. New PPC powerbooks are
due out and will work right hopefully. I hope Apple has its crap straightened
out by the time I get ready to replace my rock-solid Quadra 700 with a new
Powermac.

Kinda curious why you're posting this in comp.sys.apple2 though. The Apple
II zealots are more likely to tell you "serves you right for buying crummy
Mac stuff after Apple shafted us" or something like that than offer sympathy.
-- 
Randy Shackelford                                 US Air Force officer
shack@frii.com                                    and Apple aficionado