Re: Genie, Virii, and Beagle Bros. (was Re: Genie...is it worth it?)

[lensman@crl.com (Randall Stukey)]

In article <3pf2sh$950@ixnews2.ix.netcom.com>,
   jkonarz@ix.netcom.com (Jason Konarz) wrote:

>P.S. I'm not really recommending GEnie though... It had very few good
>points... plus, it has a $9 an hour surcharge during the day... I mean,
>things like that are just ridiculous... Also, their customer service
>was HORRIBLE, leaving me on hold for over 20 minutes! Anybody know
>about the quality or the existance of any Apple II libraries on
>Compuserve? CIS in general seems to be a pretty good service...

GEnie's rates are $3/hr with a $2/hr surcharge to use Sprintnet lines (at up 
to 14.4K).  The Prime Time surcharge has been lowered to $2/hr.  The Apple II 
file area is by far the largest I've seen on any online service.  While 
Customer Service may be a bit slow at times, I've been on hold just as long at 
AOL only to be told to call another number where I was also put on hold. 
They've hired more people recently, however, so the situation should be at 
least somewhat better.

GEnie also has online readers for Apple IIs which can do wonders for cutting 
your monthly bill.

Disclaimer: Note my sig -- I'm a sysop on GEnie and by views are biased. <g>

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Randall S. Stukey   | INET:  lensman@crl.com OR gray-lensman@genie.geis.com
San Antonio, TX     | GEnie: GRAY-LENSMAN
Computer Consultant | Assistant Sysop, GEnie's 3rd Science Fiction RoundTable
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