Re: Complaints

[u901841@student.canberra.edu.au (Hickey / Michael Gerard (ISE))]

In article <aq26375@pro-scat.cts.com> archm@pro-scat.cts.com (Arch
Mirrielees) writes: 

>So far, information has been received on only two complaints - and they
>came from the same individual.  This means to me that 1) There are not
>enough complaints to make the effort worthwhile, or 2) Those who have
>complaints are too chicken to make their complaint(s) public, or 3) Folks
>with complaints just don't perceive the value of this effort and don't
>think it worth the time and effort to forward their complaint(s) to me for
>inclusion.

Judging by the number of complaints we normally see, I thnk reason 1 is
most plausible. Anyway these sort of things are subject to all sorts of
seasonal fluctuations. With the holidays just past I'm all transactioned out!

>Regardless of the reason(s), if at least ten more complaints are not
>received soon, I'll figure I'm wasting my time, and zap the effort.

Good idea, no need to bust a gut!

Michael