Mike Spurgeon wrote:
Steven Hirsch wrote:I'm going to order the Andromeda unit and try to sell the Advin off.Why not return it for a refund? They misrepresented it...
The eBay seller in no way misrepresented it. They were clear that they knew nothing about the unit and were selling "as is". There was even a large, bold plea to bidders that they make sure they understood what they were bidding on. That's precisely what I was attempting to do by contacting the manufacturer.
The problem here is with a company that feels fine about disowning previous generations of product. I don't expect endless support, but in this day and age it costs them nothing to scan the supported device list for obsolete models and make it available on line. Or, failing that, at least spend 30 seconds thinking about their answer before blowing off inquiries from someone like me who wasn't chasing them to thrust money into their hands.
The folks spending the big bucks to buy their current generation of units have this quality of "support" to look forward to down the road.
In contrast, Andromeda are proud of being able to support and talk authoritatively about any and all of their products back to day one.