Re: INWORDS v.1.1: SLOOOOW Service by Westcode Software

[sbehrens@contech.demon.co.uk (Soenke Behrens)]

Doede Boomsma <dboomsma@sci.kun.nl> wrote:

>buggie@musca.unm.edu (stephen e buggie) wrote:
>>In November 1995, I mailed to Westcode Software (Publisher of INWORDS 
>>scanner software) the upgrade fee to upgrade v.1.0 (with its many bugs) 
>>to the current version v.1.1.
>
>In November I ordered a new rom fo my ramfast & Second Sight card. Still no
>answer, so I'll have to choose: use the RF or the SS...
>
>So Sequential Systems is slooooow too. Anyone else got the same experiences?

Yep. Took me about three months just to get an RMA (one month of
trying, one month of lying low, and another of trying), and then
another two months to get the goods dispatched. My impression (might
be wrong, of course), was: As long as I emailed them, things went at a
snail's pace. When I phoned them, they'd take a jump, and then settle
down again to a crawl. So, a few strategically placed phone calls to
Veronica (or whatever the name of the woman who answers the phone was)
might help.

BTW, I have a RF ROM 3.01f left, since I ordered one too many. If you
want to can your order to Sequential and buy mine, that would be one
way to go. You're in mainland Europe, aren't you?

Yours
Soenke
--
If you declare love, what identifier scope does it have?
    (Unknown C geek)