Re: My Website Has Been Taken Down

["Michael J. Mahon" <mjmahon@aol.com>]

Bill Buckels wrote:
> <bill.martens@gmail.com> wrote:
>
> > I havent hear a single word about it.  I wrote to him a couple of times but 
> > it seems he disappeared as quickly as he rose up.  I will try contacting 
> > him again and let you know what I find out.
>
>
> "Polymorph" <polymorph69@hotmail.com> wrote:
>
>
> > Well, I have received a follow up email from Vince, and it does appear that
> > it is a legit email. What is more, Vince has dropped any action regarding
> > my website and has also stated that he is pursuing matters to have the
> > software reclassified as freeware which is great news.
>
>
> Who is the publisher? If Vince is pursuing matters who else is involved? Or 
> Does Vince want everything to be "perfect" and he will sit on this for 
> months without anything really happening while he remembers what he was 
> doing way back when?
>
> Lots of possible scenarios anyway, but again the emotions involved and all 
> those old feelings of hope followed by disappointment come racing back for a 
> developer... I saw this occur with Aztec C when finally Harry Suckow 
> realized that the source was gone and the electronic manuals were gone and 
> all our talk about open-sourcing this was hollow. At the start he was 
> thinking of writing a book and certainly about writing the biography for the 
> website.  In the end Harry quit taking calls...
>
> Good Luck with Vince,

I'm sorry you were disappointed--it can be frustrating.

It turns out that a big part of having satisfied customers is managing
their expectations.

If they expect nothing and, a month later, they get a free hamburger,
they are delighted.

If they expect a free hamburger tomorrow, and they get the free
hamburger a week later, they're dissatisfied.

Managing expectations is best left to pros, so when ordinary folks
do it suboptimally, it's best to cut them some slack.

The base assumption we should make is that everyone is doing their
best and no one is trying to mess with anyone.  That attitude will
prevent a lot of wasted (and sometimes hurtful) emotion being spent.

Some of the recent discussion has reminded me a lot of the old joke
where the punch line is: "You can keep your damn jack!"  ;-)  (If you
haven't heard or told it, Google can oblige.)

This is a small world and every day is a gift.  ;-)

-michael

NadaNet and AppleCrate II: parallel computing for Apple II computers!
Home page: http://home.comcast.net/~mjmahon

"The wastebasket is our most important design
tool--and it's seriously underused."