Re: Tell Steve Jobs what you want from Apple for the Apple II users

[Mike Pfaiffer <pfaiffer@mbnet.mb.ca>]

A2MG wrote:
> 
> Well, Mike, I made the stupid (?) mistake of replying to their reply instead of
> going back to the complaint board to follow up. Three days later, it came back
> to me as bounceback - could not enter the gateway, or something.

	Gee, you'd think they didn't want feedback from their customers. What a
shock. :-O This is one of the reasons Apple is in the position they are
in. They seem to display a bad attitude toward people with older
machines. I don't know if this is official policy or not. We can be
generous and assume it is because they don't know what is happening.
It's little things like bounced mail and a smug attitude which many of
my friends find annoying.
 
> My attempts to contact Apple have another purpose. Since we occasionally take
> some matters into our own hands (for example, releasing Y2K updated-files of
> Apple-owned products), I'd like to be able to show that I did make every
> attempt to contact them for guidance. I have contacted them in US Mail, e-mail,
> bulletin board, and any other way that is available.

	Naturally no reply. As I said, they have a bad attitude. I contacted
them via snail mail to see if one of their exec would care to do a short
written interview/article for our user group. Three months later I got a
polite "blow off" letter from a secretary. Since I was polite in the
first place I can assume this is why I got any reply at all. You may
want to try a registered letter. This way they have to sign for it or
refuse it. This way you have an additional bit of documentation to show
what you did.
 
> Beverly Cadieux
> Apple II Y2K info at  http://members.aol.com/A2MG

				Later
				Mike




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