Re: Quality Computers (was FAXination Update)

[mportune@telerama.lm.com (Matt Portune)]

> I feel like I need to speak up in support of Jerry on the hard drive 
> issue.  Admittedly, hard drives for Apples from Quality are more 
> expensive than you can get elsewhere.  But many of the people on here are 
> underestimating the value of the support they give to the users.  Most of 
> the Apple II users here on csa2 are pretty technically savvy, otherwise 
> we wouldn't have had the know-how to get here.  We already know how to 
> hook up a hard drive, format it, and install software (and if we don't, 
> we can always ask here).  I would guess that most of Quality's customers 
> are not here on csa2, and are more on the computer-illiterate end of the 
> spectrum.  Quality does a good job of making their drives "plug-n-play" 
> with pre-installed software, printed documentation, tutorial video, and 
> telephone support, all of which costs money.  If you don't need that 
> level of support, then don't buy your drives from Quality.  But don't 
> flame them either.

Agreed.  Whole-heartedly.
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 |  Matt Portune             - IIGSi -            mportune@telerama.lm.com  |   
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